Legal
Privacy Policy
Effective date: March 6, 2026
Helena processes customer-provided content to deliver AI video clipping, subtitle generation, and export functionality. This policy describes what data is collected and how it is used.
Information we collect
Account details, usage analytics, uploaded media files, and export metadata needed to operate the service.
How we use information
We use data to deliver core product functionality, improve model quality, prevent abuse, and provide customer support.
Data retention
Uploaded media and generated outputs are retained based on plan settings and operational requirements.
Security
Helena applies administrative and technical safeguards designed to protect data in transit and at rest.
Your rights
Users can request access, correction, or deletion of personal information by contacting support.
Contact
Email: hello@helena.ai